As Operations Manager at PRG Strategic Advisors, Michael plays a central role in optimising the firm’s internal performance and ensuring the seamless delivery of strategic outcomes. He oversees staff management, operational pipeline, workflow performance, automation initiatives, systems development, and execution against deadlines. With a strong focus on efficiency and precision, Michael ensures PRG’s advisory teams are supported by robust processes and high-performing operational structures.

Michael brings extensive expertise in residential and commercial lending, systems design, compliance, and strategic operations. Prior to joining PRG, he built a progressive career at Bank of Queensland, beginning as a Personal Banker in 2020 before rising through key roles including Lending Specialist, Lending Manager, and ultimately Bank Manager. This rapid progression reflects his deep technical understanding, leadership capability, and commitment to operational excellence.

Widely recognised for his attention to detail and strong command of systems, structure, and compliance, Michael is passionate about creating organised, scalable, and high-performing environments that support both client outcomes and business growth.